Head of Infrastructure at Automattic

Headquarters: Remote
URL: https://automattic.com/

At Automattic, we believe in making the web a better place and making our workplace a happy place. We hope you can join us on this journey to support our contributions to the open-source WordPress project!

WordPress is a free and open-source content management system that powers over 40% of the web. The WordPress project is supported by a vibrant community of volunteers who are passionate about open source technology. We are looking for someone to join our Automattic team dedicated to the WordPress open source software project efforts as a Head of Infrastructure. 

We want this candidate to develop deep roots in the WordPress ecosystem and understand the dynamics of open source software development. This candidate will be responsible for end-to-end strategy and delivery of infrastructure by:

  • Defining and communicating WordPress.org’s architectural vision and strategy, ensuring that architectures support and remain current with WordPress open source software strategies.
  • Leading teams that build and maintain WordPress.org infrastructure, sites, networks, and contributor and user-facing tools.
  • Identifying cross-team opportunities, internally and with the WordPress community, that result in delightful contributor and user experiences.
  • Advising on best practices for infrastructure and systems, and creating supportive content to ensure longevity that welcomes contributors and users.


Deep expertise in the following areas will be vital for success in this role:

Technical Knowledge –
Expertise in open source software development processes, technology/infrastructure, API architectures, security best practices, and applications. Bonus points for experience with WordPress, Google Analytics, and web programming languages.

Analytical Capabilities – Strong analytic and big picture capabilities. Ability to research, think critically, and make data informed decisions to find and apply effective solutions to big scope problems.

Communication –
Ability to communicate with users, other technical teams, and leadership to collect requirements, plan strategically, and execute tactically. Ability to express complicated technical concepts in user terms, with excellent written, oral, and illustrative communication styles. Listens to and considers alternative perspectives to identify the efficient path forward. 

Leadership – Mentors team leads for continued professional development. Educates and coaches infrastructure leads across the division. Uplifts the morale of the team with a positive mentality. Demonstrates capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations. Love of learning is a huge plus!

Project Management – Develops systems for accountability. Leads teams to deliver complex solutions, from scoping requirements through successful delivery to contributors and users.

About Automattic

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source and the vast majority of our work is available under the GPL.

Diversity, Equity, and Inclusion at Automattic

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

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